InnovationStarts with you

Join our passionate team dedicated to redefining cx and shaping the future of digital interactions.

every customer interaction

Creating connections

We’re transforming how businesses connect with their customers. Our AI-driven customer experience platform empowers organizations to deliver exceptional, personalized interactions at scale. Behind this innovation is a passionate, talented team that’s redefining what’s possible in customer experience.

We’re growing fast and looking for driven, creative individuals to join us in shaping the future of CX. If you’re ready to make an impact, we’d love to hear from you.

AI-powered contact center software for startups and enterprises

Why join our team

To deliver happiness to our customers, our employees should be happy at work.

Innovative Culture

Work with cutting-edge technology and collaborate with industry-leading experts.

Growth Opportunities

Develop your skills and grow your career in a fast-paced, high-growth environment.

Inclusive Environment

We value diversity and foster an inclusive workplace where everyone thrives.

Competitive Benefits

Enjoy comprehensive health insurance, flexible working options, and generous vacation policies.

Impactful Work

Help businesses worldwide transform their customer experiences and drive measurable results.

Current Openings

Sales and Marketing

Location: Remote / London

Enterprise Account Executive

Build relationships with enterprise clients, identify customer needs, and drive sales of Iconic.cx solutions.

What You’ll Need:

  • 5+ years of B2B enterprise sales experience.
  • Proven track record of exceeding sales targets.
  • Exceptional communication and negotiation skills.

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Location: London / Hybrid

Marketing Manager

Develop and execute marketing campaigns to increase brand awareness, generate leads, and drive demand for Iconic.cx solutions.

What You’ll Need:

  • 3+ years of marketing experience in SaaS or tech.
  • Strong analytical and project management skills.
  • Proficiency with marketing automation tools and CRM platforms.

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Customer Support

Location: Remote / London

Customer Support Specialist

Provide world-class support to Iconic.cx customers, troubleshoot issues, and ensure a seamless user experience.

What You’ll Need:

  • 2+ years of experience in a customer support role.
  • Excellent problem-solving and communication skills.
  • Familiarity with SaaS products and support tools like Zendesk.

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Data Science

Location: Remote / London

Data Scientist

Analyze customer data to develop predictive models and insights that enhance the Iconic.cx platform’s AI capabilities.

What You’ll Need:

  • 3+ years of experience in data science or machine learning.
  • Proficiency in Python, R, or similar tools.
  • Expertise in building predictive models and working with large datasets.

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Join our team.

Revolutionise Your Career?

Transforming customer experience starts with exceptional people. Become a part of the Iconic.cx story today!.

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